Privacy Policy for Compassionate Schools Hub Website
What information do we collect from you?
In addition to using cookies on our website, we may collect the following information. We will always ask before we collect such information:
- Name, job title and setting
- Contact information, including work email address
- Training attendance
How is your information collected?
We use your contact information to provide relevant communications about the Hub, LEHWES training, events, service updates and opportunities relating to emotional health and wellbeing. Settings may choose to add colleagues or relevant external professionals to their Key People list. Where contact details are provided for this purpose, they may be used by LEHWES to communicate relevant training, events, service updates and other opportunities relating to emotional health and wellbeing.
How do we use your information?
This information helps us to understand your needs and provide you with a better service and for the following reasons:
- Internal record keeping
- To improve our products and services
- Send you automatic emails confirming your submissions and progress
- To contact you about relevant LEHWES training, events, service updates and opportunities
- To populate your setting's Key People and Training Dashboard and keep this up to date
How do we use cookies?
We use strictly necessary cookies to keep you signed in and to remember your cookie preferences. We only set analytics cookies if you accept them. You can change your choice at any time using the Cookie settings link in the footer.
| Cookie | Name | Purpose |
|---|---|---|
| Cognito | Cognito | Cookie will be stored when you sign in that will allow you to sign in automatically while it is still valid for 1 hour. |
| Cookie consent | csh_cookie_consent | Remembers whether you have accepted or rejected analytics cookies, so we do not ask you on every visit. Strictly necessary, expires after 1 year. |
| Google Analytics | _ga, _ga_* | These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. They are only set if you accept analytics cookies and expire after up to 2 years. |
Do we transfer your data to third parties' countries?
No.
How do we keep your information secure?
The university has robust Information Security policies in place to protect your information. Only staff from Lancashire Emotional Health and Wellbeing in Education Settings (LEHWES) and full-time IT Partnering and Innovation (ITPI) staff will have access.
How long do we keep your information?
We will keep your data until your account is deleted. We do not keep data on a setting's training record (e.g. the contact details of attendees, date of attendance; title of training course) longer than is necessary and follow the LEHWES' retention schedule of 5 years.
What are your rights?
You have the following rights regarding your personal data:
- To have access to your personal data
- To have inaccurate or incomplete personal data amended
- To have your personal data deleted
- To restrict the use of your personal data
- To request personal information in a digital form so that you can provide to other organisations
- To object to automated decision making and profiling
- To withdraw consent when we have used consent as the basis for using your information.
The University has further information on data subject rights. Any requests to use your rights over your personal data should be made to the University’s designated Data Protection Officer.
What are your responsibilities?
You are required to read this Privacy Notice when you sign up and give consent. It is important that you do this, so you understand how we use your personal information and your rights. Please assist in keeping your setting's record up to date. For example, by altering any changed personal details such as a change in your email address, as well as any changed contact details for the staff listed within the Key People feature.
Who do I contact for further information or if I have concerns?
Lancaster University's designated Data Protection Officer is: Mike Abbotts, Information Governance Manager; Email: information-governance@lancaster.ac.uk. Contact Mike if you have any concerns or complaints about this Notice or about the way your personal data is being used. Lancaster University is the Data Controller for the personal data that it holds about you. The University's contact details are: Lancaster University, Bailrigg, Lancaster, LA1 4YW, United Kingdom. If you are not happy with the way the university has handled your concern or complaint, then you may submit a complaint to the Information Commissioner's Office.
Changes to this notice?
This Notice has been developed to be compliant with the General Data Protection Regulations (GDPR). This Notice is regularly reviewed and sometimes updated. It is important that you check for updates to this Notice. Updates can be made at any time and the most up to date version will be found at https://cs-hub.co.uk/. If we make significant changes, we will contact you to inform you of this.