Accessibility statement for Compassionate Schools Hub
This accessibility statement applies to Compassionate Schools Hub.
This website is run by The Lancashire Emotional Health in Schools and Colleges service. We want as many people as possible to be able to use this website. This website is accessible using all common accessibility tools. We also try to make the content as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How Accessible This Website Is
We know some parts of this website are not fully accessible:
- Some links within text might not make sense when read out loud with a screen reader.
Feedback and Contact Information
If you need information on this website in a different format such as accessible PDF, large print, easy read, audio recording or braille, you can request it:
- By filling out the Contact Us Form
We’ll consider your request and get back to you as soon as possible.
Reporting accessibility problems with this website/service
We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, please Contact Us
Enforcement Procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS)
What To Do If Your Problem Isn't Dealt With Satisfactorily
If you have contacted us about an accessibility problem (e.g. because you needed information in a different format, or you think we're not meeting the requirements of the accessibility regulations) but you feel that this has not been dealt with satisfactorily we want to know.
The first stage would be to raise your concern informally. The aim of this stage is to achieve a quick and easy solution for you. It would be appropriate to take the concern through the relevant contact listed above for reporting an accessibility problem.
But if we do not deal with your concern satisfactorily you can take it through to a formal complaint. Please Contact Us
Technical Information About This Website's Accessibility
We are committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance Status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.
Non-Accessible Content
The content listed below is non-accessible for the following reasons:
Text
The hyperlinks within the pages and footer have a contrast ratio of 4.37:1 and this doesn’t meet WCAG 2.2 success criterion 1.4.3 (required contrast ratio of 4.5:1)
Forms and search bars
Forms and search bars within the site do not meet WCAG 2.2 success criterion 1.4.11 (required contrast between form control and background of 3:1 whereas site has a contrast ratio of 1.19:1)
Input forms
Input fields (like the password input field) doesn’t pass WCAG 2.2 success criterion 1.3.5 since the purpose of an input form isn’t defined programmatically so users cannot autofill fields with data (for example, users cannot autofill in the password field like how they previously did for the Setting URN Number field)
Navigation
Users cannot navigate using keyboard commands (like tab-navigating) to select components inside the site which restricts users dependent on keyboard and does not meet WCAG 2.2 success criterion 2.4.3
Preparation of This Accessibility Statement
This statement was prepared on 25/02/2025.
This website is tested on a regular basis, with particular emphasis on testing new functionality before it is launched. The tests are carried out by the team using Axe and other tools.