Accessibility Statement for Compassionate Schools Hub

This accessibility statement applies to www.cs-hub.co.uk Compassionate Schools Hub website. This website is run by Lancaster University. We want as many people as possible to be able to use this website. For example, that means you should be able to:

Change colours, contrast levels and fonts using browser or device settings
Zoom in up to 400% without the text spilling off the screen
Navigate most of the website using a keyboard or speech recognition software
Listen to most of the website using a screen reader

We also strive to make the content as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability.

How Accessible This Website Is

We know some parts of this website are not fully accessible:

Some pages are not written in Plain English
PDF documents may not be fully accessible to Screen Reader Software
Some images don't have alternative text
Some tables may not be fully accessible to Screen Reader Software

Feedback and Contact Information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording, or Braille, please Contact Us

We’ll consider your request and get back to you as soon as possible.

Reporting Accessibility Problems

We’re always looking for ways to improve the accessibility of the website. If you find any problems that aren't listed on this page or think we're not meeting the requirements of the accessibility regulations, pleaseContact Us

What To Do If Your Problem Isn't Dealt With Satisfactorily

If you have contacted us about an accessibility problem (e.g. because you needed information in a different format, or you think we're not meeting the requirements of the accessibility regulations) but you feel that this has not been dealt with satisfactorily we want to know.

The first stage would be to raise your concern informally. The aim of this stage is to achieve a quick and easy solution for you. It would be appropriate to take the concern through the relevant contact listed above for reporting an accessibility problem.

But if we do not deal with your concern satisfactorily you can take it through to a formal complaint. See our Concerns, complaints and enforcement information.

Enforcement Procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

Technical Information About This Website's Accessibility

Lancaster University is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018.

Compliance Status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 A standard, due to listed below.

Non-Accessible Content

Images on some pages do not always have suitable image descriptions. Users of assistive technologies may not have access to information conveyed in images. This fails WCAG 2.2 success criterion 1.1.1 (Non-text Content).
The text on some buttons doesn't accurately describe what the button does. This fails WCAG 2.2 success criterion 2.4.6 (Headings and Labels).
Some tables are structured incorrectly, so screen readers cannot understand the relationships between information in the table. This fails WCAG 2.2 success criterion 1.3.1 (Info and Relationships).
Some headings don't accurately describe the content underneath. This fails WCAG 2.2 success criterion 2.4.6 (Headings and Labels).

What We’re Doing to Improve Accessibility

We will test new features as implemented and plan to implement a regular accessibility schedule of a sample of pages every six months

Disproportionate Burden

We are not currently claiming that any accessibility problems would be a disproportionate burden to fix.

Preparation of This Accessibility Statement

This statement was prepared on 10 October 2024 It was last reviewed on 10 October 2024.

This website was last tested on 8 October 2024. The test was carried out by Lancaster University

We used this approach to deciding on a sample of pages to test:

We tested the whole site for colour contrast in both Dark and Light mode.

We tested each individual building block to ensure it meets accessibility requirements in isolation using a variety of techniques including automated tools and manual testing using keyboard and screen readers.