Accessibility statement for Compassionate Schools Hub
This accessibility statement applies to Compassionate Schools Hub.
This website is run by Lancashire Emotional Health and Wellbeing in Education Settings. We want as many people as possible to be able to use this website. We also try to make the content as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How Accessible This Website Is
You should be able to:
- zoom in up to 200% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
Feedback and Contact Information
If you need information on this website in a different format such as accessible PDF, large print, easy read, audio recording or braille, you can request it:
- By filling out the Contact the Compassionate Schools Hub team Form
We’ll consider your request and get back to you as soon as possible.
Reporting accessibility problems with this website/service
We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, please Contact the Compassionate Schools Hub team
Enforcement Procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS)
What To Do If Your Problem Isn't Dealt With Satisfactorily
If you have contacted us about an accessibility problem (e.g. because you needed information in a different format, or you think we're not meeting the requirements of the accessibility regulations) but you feel that this has not been dealt with satisfactorily we want to know.
The first stage would be to raise your concern informally. The aim of this stage is to achieve a quick and easy solution for you. It would be appropriate to take the concern through the relevant contact listed above for reporting an accessibility problem.
But if we do not deal with your concern satisfactorily you can take it through to a formal complaint. Please Contact the Compassionate Schools Hub team
Technical Information About This Website's Accessibility
We are committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance Status
This website is fully compliant with the Web Content Accessibility Guidelines (WCAG) version 2.2 AA standard. AA standard.
Preparation of This Accessibility Statement
This statement was prepared on 25th September 2026.
This statement was last reviewed and updated on 25th September 2026, following fixes to the issues identified in the previous review.
This website is tested on a regular basis, with particular emphasis on testing new functionality before it is launched. Testing is carried out by the team using Accessibility Insights, automated accessibility tests and manual keyboard and screen reader checks.